Terms of Service

1. Platform Overview

PandaBox is a travel planning platform designed to help international travelers explore China.

• AI travel itinerary planning
• Travel resources and downloadable materials
• Local guide discovery and contact features
• Membership tools and travel assistance features

The platform may provide services including:

2. User Accounts

Some features require account registration. By creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Accept responsibility for activity under your account

PandaBox reserves the right to suspend or terminate accounts that violate these terms.

3. Membership Services

PandaBox may offer paid membership features, which may include:

• Access to downloadable travel resources
• Advanced travel planning tools
• Additional premium services

Membership features may evolve as the platform develops.

4. Payments

Payments on PandaBox are processed through Stripe. By purchasing a membership or service, you agree to:

• Provide valid payment information
• Authorize PandaBox to process the payment transaction

All payment transactions are securely handled by Stripe.

5. Refund Policy

Unless otherwise stated, PandaBox membership services are generally non-refundable once activated. If technical issues prevent access to purchased services, please contact our support team.

6. Guide Services

PandaBox may allow travelers to connect with independent local guides. Guides are independent service providers and are not employees or representatives of PandaBox. Therefore:

• PandaBox does not guarantee the quality of guide services
• PandaBox does not participate in transactions between users and guides
• PandaBox is not responsible for disputes between travelers and guides

Users are responsible for communicating and confirming details before engaging with a guide.

7. Acceptable Use

You agree not to:

• Misuse or disrupt the platform
• Attempt unauthorized access to systems
• Upload illegal or harmful content
• Interfere with the operation of the service

Violation of these rules may result in account suspension or termination.

8. Intellectual Property

All content on the PandaBox website, including text, images, branding, software and technology, is owned by PandaBox or its licensors and may not be copied, reproduced, or used without permission.

9. Service Availability

We strive to keep PandaBox available and functioning properly, but we cannot guarantee uninterrupted service. The platform may occasionally undergo maintenance or updates.

10. Limitation of Liability

Travel information and planning tools provided by PandaBox are for informational purposes. PandaBox is not responsible for:

• Changes in travel plans
• Issues related to third-party services
• Personal travel decisions made by users

Users assume responsibility for their own travel arrangements.

11. Changes to Terms

PandaBox may update these Terms of Service as the platform evolves. Updated versions will be posted on this page. Continued use of the service constitutes acceptance of the updated terms.

12. Contact

If you have questions about these Terms of Service, please contact: