Privacy Policy
Last Updated: March 2026
Welcome to PandaBox (www.pandaboxplanner.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how PandaBox collects, uses, and safeguards your information when you use our website and services.
1. Information We Collect
Account Information
When you create a PandaBox account, we may collect:
- Username
- Email address
- Login credentials
This information is used to create and manage your account.
Traveler Information
When you use the PandaBox travel planner, we may collect travel-related information such as:
- Destination cities
- Travel dates
- Budget range
- Transportation preferences
- Travel interests or travel style
This information is used to generate personalized travel planning suggestions.
Guide Information (Coming Soon)
If you register as a Guide, we may collect:
- Name
- Phone number
- Languages spoken
- Profile description
- Social media links
- Hourly pricing
- Availability schedule
This information may be displayed on the platform to help travelers learn more about available guides.
Guide Verification Information (Coming Soon)
To maintain service quality, guides applying for verification may be required to submit additional information. For student guides: School name, Student ID information. For freelance guides: Legal name, Identity verification information.
This information is used only for verification purposes and will not be publicly displayed.
2. How We Use Your Information
We may use the information we collect to:
- Provide travel planning services
- Generate personalized travel routes
- Connect travelers with local guides
- Process memberships and payments
- Improve platform functionality and user experience
- Maintain platform security and reliability
We do not use your personal information for purposes unrelated to PandaBox services.
3. Payment Information
Payments on PandaBox are processed by the third-party payment provider Stripe. All payment transactions are securely handled by Stripe. PandaBox does not store or directly process your credit card information. Stripe may collect payment-related information including:
- Billing address
- Payment method information
- Transaction records
This information is processed according to Stripe's own privacy policies.
4. Third-Party Services
To operate the platform and improve our services, PandaBox may use third-party providers, including:
- Payment processing services
- Map and location services
- Website analytics tools
- Cloud infrastructure providers
These providers may process limited data only as necessary to support PandaBox services.
5. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- HTTPS encrypted connections
- Secure authentication systems
- Restricted database access
While we strive to protect your information, no internet service can guarantee absolute security.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your personal data
To exercise these rights, please contact us.
7. Cookies
PandaBox may use cookies and similar technologies to:
- Improve website functionality
- Analyze website usage
- Enhance the user experience
You may manage cookie preferences through your browser settings.
8. Children's Privacy
PandaBox services are intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.
9. Policy Updates
We may update this Privacy Policy from time to time due to service updates or legal requirements. Any updates will be posted on this page.
10. Contact
If you have any questions about this Privacy Policy, please contact us:
support@pandaboxplanner.com